Author: STL USA team

The last few years have seen widespread adoption of various standards and generic training, particularly for safety. This is great as it gives technicians a baseline of skills and knowledge, but these courses are, by definition, generic. This means employers must fill in the specific gaps relevant to their internal systems, processes, and expectations. This is where custom courses have an obvious role to play, ensuring technicians not only understand “our” way of doing things but also have clear development pathways to become better. Custom training solutions are a strong asset for employers, differentiating themselves from the competition around skills and quality as opposed to certification that simply allows people to do the job. In short, it transitions training from a requirement (or simply a cost) to an asset.

As the industry in North America grows and matures, there will be obvious winners and losers. At STL USA we believe those who excel operationally through the quality of their workforce will be on the right side of history!

The importance of custom training

Building tailored training programs for wind technicians is vital for ensuring safety, building skills, and fostering competency in this specialized field. Wind energy is a rapidly growing industry, with technicians often working in high-risk environments, such as at great heights and in harsh weather conditions. Customized training addresses the specific challenges technicians face, equipping them with the knowledge and practical skills required to perform safely and efficiently.

For businesses and employers, tailored training offers significant advantages. By focusing on the precise needs of their workforce, companies can ensure that employees are better prepared for real-world scenarios. This reduces the likelihood of accidents, which not only safeguards workers but also minimizes downtime and associated costs. A well-trained technician is less likely to make mistakes, leading to more effective maintenance and quicker issue resolution.

Cost-saving is another critical benefit. While off-the-shelf training programs may seem economical initially, they often lack relevance, resulting in knowledge gaps that lead to errors and inefficiencies. Tailored programs, though potentially higher in upfront costs, deliver long-term savings by reducing turnover, improving retention, and ensuring technicians are productive from day one.

Additionally, tailored training fosters a highly skilled workforce, which translates into enhanced operational efficiency. More competent employees complete tasks faster and with greater accuracy, boosting the overall profitability of the business. Investing in customized training is, therefore, a strategic move that not only improves safety and skills but also drives long-term business success.

Partnering with an external training provider to develop a bespoke training solution offers businesses a more strategic and effective approach than relying on multiple providers for generic safety courses. External partners specialize in tailoring programs to the unique needs of a business, ensuring that training aligns with specific operational challenges, industry standards, and employee skill gaps. This targeted approach leads to more relevant, comprehensive, and impactful training.

One of the key advantages of working with an external partner is consistency. A single, customized program ensures that all employees are trained to the same standard and on the same methodologies, reducing variability in skills and practices. This unity fosters a safer working environment and enhances team cohesion, as everyone operates with a shared understanding of protocols and expectations.

Moreover, an external training partner saves businesses time and effort. Managing relationships with multiple training providers for various generic courses can be complex and time-consuming. A dedicated partner streamlines this process, acting as a one-stop shop for all training needs, from curriculum development to delivery and assessment.

Cost efficiency is another benefit. While investing in a bespoke solution might seem expensive initially, it eliminates the hidden costs of inefficiencies, gaps in training, and the need for repetitive courses to fill knowledge deficits. It also ensures that training is continually updated to reflect technological advancements and regulatory changes.

Ultimately, an external training partner delivers a more integrated, effective, and business-aligned solution. This approach enhances safety, boosts employee performance, and drives long-term business growth.

How does it work in practice?

STL USA works alongside in-house training, safety, and field leadership to build training solutions that meet the organisation’s exact needs. Training solutions allow the organisation to create clear pathways to operational excellence, closing the gap between workforce capabilities and the organisation’s needs.

Solutions incorporate:

• Technician and training resource assessments
  • Giving you a clear picture of your capabilities 
• Course development
  • Bespoke courses built specifically around your organisation’s systems and processes that meet national standards 
• Program development
  • Creating learning and development pathways for individual technicians or groups of technicians at different experience levels (beginner>advanced)
• Course delivery and delivery support
  • Training roll-out at your facilities or STL USA training center, either delivered 100% by STL USA or in partnership with in-house resources
• Feedback and continual improvement
  • Reporting and analysis of testing and ongoing assessments as a test, learn and refine approach to course delivery

Training incorporates industry competency frameworks and applicable global and national standards.

In all cases an assessment is performed on the technician workforce to ascertain their competency levels and help define the right program to build their skills. Not only does this help to reduce costs it also creates a clear picture of what the team can, and most importantly can’t do.

An example of a custom training project

Safety Technology USA has successfully partnered with Pattern Energy to develop a bespoke training solution tailored to the company’s operational needs and safety requirements. Pattern Energy, a leading renewable energy company, sought a training partner capable of delivering specialized, high-quality programs to prepare its wind technicians for the industry’s challenges. Safety Technology USA emerged as the ideal choice due to its extensive expertise, proven track record, and commitment to excellence.

Safety Technology USA worked closely with Pattern Energy to understand their specific goals, operational challenges, and workforce requirements. Through in-depth consultation and analysis, they designed a training program that aligned perfectly with Pattern Energy’s safety protocols, regulatory compliance needs, and focus on technician competency. The curriculum included custom modules addressing high-risk scenarios unique to wind energy, advanced rescue techniques, and equipment-specific procedures, ensuring technicians were fully prepared for the demands of their roles.

Pattern Energy selected Safety Technology USA for its unmatched industry insight and ability to deliver practical, hands-on training tailored to its workforce. Safety Technology USA’s reputation for integrity and dedication to client success further solidified the partnership. The result was a robust training solution that enhanced technician safety and skills and contributed to operational efficiency and long-term profitability for Pattern Energy.

Read the case study HERE.

Most companies know STL USA as a provider of scheduled training courses for wind technicians, primarily GWO courses. We do a lot, and we are by no means stopping!

However, that’s just the tip of the iceberg and we thought we’d take some time in our latest blog to look at all the services and solutions STL USA provides.

STL USA is a full-service training provider for wind technicians with a broad range of services and solutions for companies in wind looking to upskill their workforce. In practice, this means we train people from their first day in wind to intermediate/advanced technicians with years of service under their belts. We like to think of STL USA as a resource that wind companies can use to improve themselves. Working with STL USA is about focusing on outcomes, and improving operational effectiveness and capabilities, which leads directly to better uptime, more jobs won, and more jobs retained. 

In a competitive market, a highly competent workforce wins.

Training, wind tech education, in fact, everything at STL USA is focused on the technician. we exist to help them be better through skills, knowledge and practice. Whether that’s equipping them with vital safety skills and knowledge or developing their competencies because we know safer, more competent technicians are good for everyone.

Overview of services and solutions

Scheduled Courses

Usually, at least one course runs every week of the year. These are the most in-demand wind technician courses, primarily the certification that all field techs need to be allowed to do their job. Every week, we have a GWO Basic Safety, Basic Technical, Advanced Rescue, Slinger Signaller and a Qualified Electrical Worker to NFPA 70E Low and High Voltage course with the option to double and sometimes triple the available seats. We think it’s important to have this availability, particularly for certification that can stop a tech from working. We also never, and we mean never, cancel a course due to low numbers.

On-Demand Courses

With nearly 80 course options to choose from, ranging through certification, electrical safety, skills, and competency, we have virtually everything a wind tech and their employer would ever need. We run our on-demand courses based on a minimum of 4 attendees. Examples would be courses like GWO Crane & Hoist, CoHE, Confined Space Awareness and Competent Person Courses. It’s a simple process to organise one of these as we have over 20,000 square feet of training facilities, six classrooms, a dedicated technical workshop and three turbine mock-ups alongside one of the most experienced teams of instructors in the industry with a combined 60+ years of hands-on field experience.

Onsite Training

Onsite training is incredibly important to STL USA. we recognise how important convenience and cost savings are for our customers. Onsite training focusses on safety and rescue. The core courses we offer onsite are GWO Basic Safety and Refreshers, Advanced rescue and Refreshers, Qualified Electrical Worker to NFPA 70E Low and High Voltage and our new BOP Substation and PMT Switching courses. We also offer rescue plan development and EAP action plan evaluation and reporting.

Consistent with the theme of convenience and cost-saving the way we deliver and blend courses onsite results in fewer training days and reduced overheads. More info here.

Online Blended GWO Courses 

If cost saving is your number one priority blended courses are the format for you. Available across the whole GWO course portfolio, blended courses give you the option to take the theory parts of a GWO course online, simply visiting the training centre (or onsite) for your practical sessions.

In virtually all courses, that means cutting down the face-to-face time by roughly one-half. That’s a huge reduction in overheads.

Consulting and tailored solutions (Course and Program creation)

Many of STL USA’s customers are looking for something more when it comes to training and educating their technicians. They recognise that putting their people on the pathway to operational excellence is a smart investment in their organisations. We work extensively with these companies who have a clear idea of outcomes and need our support and expertise to help them get there. Solutions fall into two areas:

• Course creation and delivery. Bespoke course development based on customer requirements incorporating applicable standards, internal processes and systems with a clear understanding of learning objectives and technician skill profiles.
• Program development. Development of learning pathways for individuals and groups of technicians. These services include workforce assessments, skills gap analysis, learning pathway development and training delivery.

Hiring/Training – WindStart (New for 2024)

The biggest challenge we have in wind is attracting talented people who will fuel the growth potential over the next 10 years. With this in mind, STL USA has taken the bull by the horns and created a program that is designed to be a simple, easy entry point to the industry for new hires whilst offering employers the chance to recruit trained and vetted people looking to make wind their career. Learn more about WindStart here. 

Long-term training and Apprenticeships (New for 2024)

Long-term training and apprenticeships are increasingly in demand from employers looking to secure funding or meet project requirements. The STL USA solution includes all external training requirements of the apprenticeship program plus certification in GWO and electrical safety. The apprentice module allows employers to simply bolt this onto a training program without the need for long-winded applications and expense. Resulting in a fully compliant Department of Labor program.

Talk to us about apprenticeships here.

The Global Wind Organisation (GWO) sets essential standards for training in the wind energy industry, ensuring that technicians are competent and compliant with critical safety and operational skills. These courses, however, require periodic refreshers, meaning wind technicians frequently attend training sessions throughout their careers. For businesses, this can quickly add up in both costs and time, especially when training involves travel across the country and accommodation fees. Combining specific GWO courses has become a popular solution, not only for its convenience but also for the substantial savings in time and money it provides. Here, we’ll look at the advantages of bundling GWO courses and the added benefits of onsite training, which can further amplify the savings for wind energy companies.

STL USA is always looking to improve efficiency and cost-effectiveness for our clients, demonstrated by the variability and flexibility of the courses, the bespoke training programs and the many ways customers are able to access our services, be that at our world-class facilities or onsite at their premises.

By combining popular courses and the required GWO certified standards, we are able to condense the length of courses by maximising the content between the different skills and standards needed.

Because we also take the time to really get to know our clients, how they operate and wants makes them unique, it means we are able to really understand what will work best for them, their workforce and the requirements of their business.

We are delighted to be able to announce the following integrations from immediate effect:

1. CoHE and QEW to NFPA 70E – Taken separately, these highly valuable skill-building courses total over 5 days of training. Now, because we have been able to integrate the material into one package, wind technicians are able to do the GWO CoHE and combine with QEW to NFPA 70E cert in just 3.5 days.
2. We now also offer a combined ART and BST Refreshers course, which runs over 4 days, whereas previously, taking these separately would total 5 days of training.
3. Not only that but for clients wishing to run the BST Refresher course onsite at their own facilities, we are now able to run this over 2 days instead of the usual 3.

The Cost of Fragmented Training: Why Combining GWO Courses Makes Sense

Sending wind technicians to multiple training sessions throughout the year is costly, particularly when refresher courses are needed for certifications in safety training, manual handling, first aid, and more. Each course that requires separate travel, lodging, and downtime not only impacts the budget but also reduces technicians’ availability for active projects. Combining certain GWO courses is a practical strategy that allows businesses to train their employees more efficiently.

By bundling training courses together, businesses reduce the frequency of travel needed and minimize the number of days technicians spend away from work, resulting in less disruption to project schedules. For instance, the GWO Basic Safety Training (BST) module alone has several components, including Working at Heights, Manual Handling, Fire Awareness, and First Aid. These components are often taught separately if they aren’t combined, requiring technicians to travel repeatedly. By consolidating these into one extended session, companies eliminate the need for multiple trips and significantly reduce associated travel and accommodation costs.

Time and Financial Savings from Course Bundling

Let’s break down the specific areas of time and financial savings for businesses that combine GWO courses:

Reduced Travel Costs: Every separate training session typically involves round-trip travel costs, whether by car, train, or air. Consolidating multiple courses into one session reduces the frequency of travel, saving companies potentially thousands of dollars each year in transportation expenses.

Lower Accommodation and Meal Expenses: For companies sending technicians for training in distant locations, accommodation and meal allowances become a considerable part of the cost. A training session spread over two days rather than spread across two sessions over two separate months could cut these expenses by 50% or more.

Minimized Downtime: When technicians attend multiple training sessions, it leads to greater periods of downtime when they are unavailable for work. By combining courses, companies benefit from minimizing this downtime, allowing their team to return to projects faster. This increased availability improves operational efficiency and minimizes the cost impact of having fewer technicians on the job.

Streamlined Administration: Every separate training session requires its own set of administrative tasks—organizing travel, booking accommodations, and coordinating schedules. By combining courses, administrative overhead is significantly reduced, freeing up staff to focus on other areas of business management.

In total, companies can save up to 30% or more by combining GWO courses, depending on the frequency of refreshers and the distance required for travel. For companies operating in remote or international locations, the savings may be even more substantial.

Enhancing Training Flexibility with Onsite Courses

Another highly effective way to cut down costs while increasing training efficiency is by bringing GWO training onsite rather than sending technicians to an external training center. This option is especially advantageous for companies with a large team of technicians, allowing for personalized, focused training sessions that address the specific needs of the business and site.

Key Benefits of Onsite Training

Elimination of Travel and Accommodation Costs: Onsite training entirely removes the need for travel, which is a significant cost saver. Accommodation and meal allowances are no longer required, and technicians don’t need to take as much time away from their families.

Reduced Training Downtime: When training is conducted onsite, technicians can go through the sessions without significant downtime, as they don’t have to commute to and from an external facility. This allows technicians to resume work more quickly after training sessions, minimizing any disruption to business operations.

Tailored Learning Environment: Onsite training enables instructors to customize the learning environment to suit the specific conditions and risks faced by technicians in their actual workplace. This tailored approach enhances the relevance of the training, as technicians practice skills in a familiar setting, increasing the practical application of what they learn.

Increased Flexibility for Scheduling: Onsite training allows for much greater flexibility, as sessions can be scheduled around active projects and peak work periods. This avoids the need for technicians to leave projects incomplete or put them on hold, ensuring that training does not interfere with the company’s productivity and deadlines.

Improved Team Cohesion: Conducting training onsite provides an opportunity for teams to train together in a comfortable, familiar environment, which can foster better communication, teamwork, and camaraderie. This aspect of training is especially valuable for safety and rescue operations, where team coordination is crucial.

Maximizing Long-Term Value with Combined Onsite Training

For companies dedicated to both efficiency and maintaining high safety standards, combining GWO courses and conducting them onsite offers significant benefits. Beyond the immediate cost savings, these strategies reinforce a company’s commitment to its employees by reducing the time they spend away from home and giving them training that is highly relevant to their work environment. Moreover, by reducing the frequency of training sessions and travel requirements, businesses can allocate their budget toward other investments, such as equipment, tools, or additional advanced training modules.

When a company bundles training courses, it optimizes the learning process, consolidates costs, and minimizes disruption. Adding onsite training into the mix further enhances these benefits, positioning the company to handle its workforce development needs more efficiently and cost-effectively. Both options, whether applied together or separately, reflect a proactive approach that balances operational needs, financial responsibility, and employee satisfaction, ultimately strengthening the company’s overall productivity and safety culture.

In the long run, businesses that combine and conduct onsite training set themselves up for sustained success. They benefit not only from streamlined operations but also from a team of well-trained, dedicated technicians who are prepared to meet the challenges of the wind energy sector with confidence and skill.